PlayStation 5 repair
in Crawley & West Sussex
We come to you. HDMI port repairs start at £90 depending on the model, an overheating fix (a full strip-down clean) is £70, and everything else we price once we have seen it. Nothing goes ahead without your say-so.
clean £70 · ports & sockets £80 · HDMI £90–£130 · disc drive £110 · everything else on request · 90-day guarantee
What we fix on the PlayStation 5
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HDMI port
£90–£130
No picture, or it only works if you hold the cable just so.
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Disc drive
£110
Won’t take a disc, won’t eject, or grinds when it spins.
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Won’t power on
Price on request
We do take these on, but be warned — power faults have the lowest success rate of anything we handle. We’ll tell you straight if it isn’t worth your money.
Worth knowing: success is not guaranteed on this one. We tell you the odds before you commit.
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Overheating, shutting down or loud fan
£70
Getting hot, switching itself off mid-game or roaring away? Nearly always dust and tired thermal paste. Full strip-down, proper clean and fresh paste.
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Ports & sockets
£80
USB-A and USB-C sockets, and the disc-drive ribbon connector.
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Liquid damage
Price on request
Worth a go, but never a certainty. Best odds if it happened recently and it hasn’t been switched on since.
Worth knowing: success is not guaranteed on this one. We tell you the odds before you commit.
Every repair includes a clean
Whatever we come out for, your PlayStation 5 goes back cleaner than it arrived — dust out, fans cleared, fresh thermal paste on the way back together. That is part of the repair, not an extra, because the machine is already open and it would be daft not to.
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Full strip-down clean
+£20Fans out, heatsink off, every vent cleared, fresh thermal paste. Sorts overheating, shutdowns mid-game and loud fans. The deep version of the clean every repair gets.
£55–£70 on its own. £20 with a repair, because it's already open.
- Add-ons are offered when you book, and only alongside a repair.
Which PlayStation 5 do you have?
The generation matters more than the trim, because it decides which parts we carry. If you can't tell, it honestly doesn't matter — pick "I'm not sure" when you book and we work it out when we see it.
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PS5
HDMI £90
The original, 2020. Tall with smooth curved side panels. Disc or Digital.
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PS5 Slim
HDMI £110
2023. Noticeably smaller, with a seam splitting each panel. Disc or Digital.
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PS5 Pro
HDMI £130
2024. Ridged band across the middle. Digital unless you added the drive.
Here or back to the bench?
Nearly all of this we do at your door, on the bench in the van. Now and then a job turns out deeper than it looked once it's open — a board that needs stripping, or a fault that only shows itself after a few hours running. If yours is one of those we'll ask to take it back with us, and you'll hear that on the day, with a date for getting it back. Never afterwards.
Where we come to
Free in Crawley and Horley & Gatwick. £10 or £20 further out, added once per repair, not per visit, so a second trip costs you nothing.
We ring back usually within the hour, and always within 24 hours to agree a time. We work Friday evenings, Saturdays and Sundays, and you're not booked in until we've spoken.
Check your town and travel charge →PlayStation 5 repair questions
How much does a PS5 HDMI port repair cost?
A PS5 HDMI port replacement is £90 on the PS5, £110 on the PS5 Slim, £130 on the PS5 Pro. The port is soldered to the board, so it's micro-soldering rather than a swap — which is exactly why it's worth having done instead of replacing a £400 console. The price you see is the price for the job as described. If we open it up and find the damage is more extensive, we tell you the new price before we go any further. If you'd rather not go ahead at that point, we put the console back together as it was and you don't pay for the repair.
Which PS5 do I have?
The original 2020 model is tall with smooth curved side panels. The 2023 Slim is noticeably smaller with a seam splitting each panel. The 2024 Pro has a ridged band across the middle. If you can't tell, pick "I'm not sure" — we work it out on the day.
Do you come to me to repair a PlayStation 5?
Yes — that's the whole idea. We cover Crawley and the surrounding West Sussex and Surrey towns, and call-out is free in Crawley and Horley; further out there's a flat charge you see before you book. The repair happens in the van, which is fitted out as a workshop: a lit bench, a microscope and hot air — not somebody's kitchen worktop. Most jobs are finished in one visit and your machine stays with you. Now and then one turns out deeper than it looked once it's open. If that's yours we'll say so on the day and take it away, and you'll know when it's coming back.
How quickly can you come out?
We ring back usually within the hour, and always within 24 hours to agree a slot. We work Friday evenings, Saturdays and Sundays. Same-day is sometimes possible but never promised — if it is urgent, ringing 07448 435702 is quicker than booking online.
Will I know the price before you start?
Always. The price you see is the price for the job as described. If we open it up and find the damage is more extensive, we tell you the new price before we go any further. If you'd rather not go ahead at that point, we put the console back together as it was and you don't pay for the repair. If we can't fix it, you don't pay for the repair.
What if you can't fix it?
Then you don't pay for the repair. Some faults — liquid damage especially — have genuinely poor odds, and we say so up front rather than taking your money to find out.
Is the repair guaranteed?
Yes, 90 days on the work we did and the parts we fitted. If the same fault returns in that time we come back and sort it.
Let's get it working again.
Five screens online, then one call from us. Tell us what it's doing, send a couple of photos, and pick when suits you.