Your account

Delete your account

You can delete your us2you account at any time — here, in the app, or by asking us. It takes effect straight away.

Checking whether you're signed in…

Sign in first

So we know the account is yours, sign in with the email you used. We'll send a six-digit code and bring you straight back here.

Sign in to delete

Delete ?

This can't be undone. You'll be signed out on every device.

I understand — delete my account Delete my account

This is a staff account

Staff accounts are removed by us, not from here.

Your account has been deleted.

You've been signed out. If you book with us again, a new account is made for you automatically.

Back to the homepage

In the app

Open the us2you app, tap Account, then Delete my account and confirm.

What gets deleted

• Your account and your sign-in details
• Every signed-in session, on every device
• Your notifications, and the push-notification links to your phones
• Any sign-in codes still waiting to be used

What we keep, and for how long

Records of repairs we've carried out are kept for 24 months after the repair, so we can honour the 90-day guarantee and answer questions about work we did. They're unlinked from your account when you delete it. Photos you sent are deleted 6 months after the repair is finished. The full details are in our privacy notice.

Want those records gone too, or can't sign in? Email [email protected] or ring 07448 435702 from the email or number you booked with, and we'll delete everything we're not legally required to keep within one month.